Letter to Discontinue Service
If you would like to discontinue a service, it may be required that you submit a request to cancel your service in writing.
If the letter is being sent as a hard copy, then it should be in the proper business format, otherwise, if the letter is being emailed, it should have an appropriate subject line and proper grammar.
- State what service you have and that you would like to discontinue your service, be sure to include your account number or account information.
- Specify the effective date that you would like to stop the service that you are receiving.
- If applicable, ask for a refund on the balance of your account.
- Ask for confirmation that they received your letter.
- If appropriate, thank them for the services that they have provided, it's usually best to end things on good terms.
- Generally there's no need to give a specific reason as to why you're cancelling.
- Pay attention to your service agreement/contract and see if there are any fees/penalties for discontinuing the service.
I currently have the Basic Maintenance Package with Landscaping Contractors; my account number is [Account Number]. I am writing to inform you that I'll be cancelling our contract effective on [Date]. Please refund the unused portion of the balance on my account and send me written confirmation that you have received this letter.
Thank you for your outstanding service over the past several years. If you have any questions, please don't hesitate to contact me at [Phone number]
Best,
[Signature]
[Your Name]
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